Contact self assessor team
Our office hours are 8.30am to 5.00pm (AEST), Monday to Friday (excluding public holidays).
Phone
Call 1300 300 734 during office hours.
If you are overseas, call us on +61 7 3013 4510.
Select option 3, then option 1 to reach our team.
Have your QRO client number handy when calling so that we can better help you.
Use this form to send an email to the self assessor team. (This form is for registered transfer duty self assessors only.)
GPO Box 2593
Brisbane QLD 4001
All our mail is screened by Iron Mountain. This involves:
- visual assessment to identify suspicious articles
- an X-ray to detect harmful materials.
Screening is safe for magnetic tape and high-speed film up to ISO 1600 (33 DIN).
The screening process does not affect mail delivery times. Mail should be addressed to the correct postal address to ensure timely delivery and processing of documents and payments.
Courier deliveries
Couriers must deliver all items to Iron Mountain.
Address packages to:
Queensland Revenue Office
Contact name (if known)
Duties
GPO Box 2593
C/– Iron Mountain
3 Balaclava Street
Woolloongabba QLD 4102
We cannot accept payments or documents in person. See our payment options.
Something else
You might want to give us feedback on service, report someone for fraud or state tax evasion, make a voluntary disclosure or serve us legal documents.
We welcome feedback on the service we provide. For:
- compliments, use the online form
- complaints, use the online form or download a complaint form to email or post to us.
Read about how we handle complaints.
If you think somebody is not complying with state law or claiming a first home buyer grant when they are not eligible, you can report it.
The information you supply is confidential.
A voluntary disclosure is when you tell us in writing that you’ve failed to comply with an obligation under a tax law.
If you contact us to make a voluntary disclosure before we investigate, you might avoid penalty tax.
You can call us on 1300 300 734 or send us an email.
If you need to serve documents in a legal proceeding, we have certain officers who are authorised to accept documents on behalf of the Commissioner of State Revenue.
Call 1300 300 734 to arrange a time to serve legal documents on an officer delegated to accept service on the Commissioner’s behalf.