Fines and infringements
We administer and manage fines for camera-detected offences, fines issued in person and fines for failing to pay overdue tolls.
What do you want to do?
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Dispute a fine Dispute a fine
Online services
- Access my account Use TMR’s My account service to update your contact details, manage fines and check your driving record.
- Contact us Send an email using our online enquiry form for camera-detected traffic fines within the due date and fines past their due date.
- Support options Use this tool to help filter through available information and options on fines.
- Find a copy of fine or photo Find out how to see your infringement notice and photo online.
Frequently asked questions
We can’t offer leniency on a camera-detected fine based on a good driving record or because you’ve never had a ticket before.
Disobeying the posted speed limit or failing to stop at a red light are considered life-endangering offences.
If you believe your circumstances supported an extraordinary emergency, you can send us an email using our online form with the details of the infringement. You’ll need to supply evidence such as:
- nature of illness
- name and address of doctor who administered treatment
- date and time treatment was administered
- circumstances that support a sudden or extraordinary emergency.
You should contact us with this information straightaway—don’t wait until the payment due date.
We’ll review your information and reply.
If you have lost your infringement notice or didn’t receive it in the mail, you can find it by logging into My account.
Don’t forget: you must tell the Department of Transport and Main Roads (TMR) within 14 days if you change your name or address.
Learn how to:
- check your fines using TMR’s My account service
- update your address details with TMR.
Contact your local council for parking and pet registration fines.
If you paid a fine after the due date, the payment may not be accepted by the agency that issued it. The fine will be referred to the State Penalties Enforcement Registry (SPER) and you’ll be sent an enforcement order.
You should contact the agency that issued the fine to confirm that your payment was for the infringement number included in the enforcement order.
For camera-detected fines, you can contact us. Otherwise, check your infringement notice for who to contact.
If you disagree with your camera-detected fine, you can send us an email enquiry using our online form. You’ll need to provide any evidence or information to support your claim.
We’ll review the infringement notice and advise you of the outcome. If you’re dissatisfied with the outcome, you can dispute the fine in court.
To dispute a fine issued on the spot by the Queensland Police Service (i.e. infringement notices that start with Q or A), contact the QPS station that issued the notice.
For other fines—that weren’t captured by a camera (e.g. council parking, pet registration)—check the notice for who to contact.