Contact self assessor team
Contact us if you’re a registered self assessor and have queries about transfer duty and settlement.
Phone
Our office hours are 8.30am to 5.00pm (AEST), Monday to Friday (excluding public holidays).
Select option 3, then option 1 to reach our team. Have your QRO client number handy when calling so that we can better help you.
If you are overseas, call us on +61 7 3013 4510.
Interpreter services
The Queensland Government offers interpreter services for non-English speaking callers. This service is available 24/7.
Calling from within Australia
Call 1800 512 451 and ask for an interpreter in your preferred language.
Calling from overseas
Call us on +61 7 3022 6100 and ask for an interpreter in your preferred language.
Use this form to send us an email.
We aim to reply to online enquiries within 7 to 10 days.
Find online help
Queensland Revenue Office
Duties
GPO Box 2593
Brisbane QLD 4001
To ensure timely delivery and processing of documents and payments, check that you’ve used the correct postal address.
Courier deliveries
Couriers must deliver all items to Compu-Stor.
Address packages to:
Queensland Revenue Office
Contact name (if known)
Duties
GPO Box 2593
C/o Compu-Stor
61 Beal Street
Meadowbrook QLD 4131
We cannot accept payments or documents in person. See our payment options.
Contact us about something else
You might want to give us feedback on service, report someone for fraud or state tax evasion, make a voluntary disclosure or serve us legal documents.
We welcome feedback on the service we provide. For:
- compliments, use the online form
- complaints, use the online form or download a complaint form to email or post to us.
Read about how we handle complaints.
If you think somebody is not complying with state law or claiming a first home buyer grant when they are not eligible, you can report it.
The information you supply is confidential.
A voluntary disclosure is when you tell us in writing that you’ve failed to comply with an obligation under a tax law.
If you contact us to make a voluntary disclosure before we investigate, you might avoid penalty tax.
You can call us on 1300 300 734 or send us an email.
If you need to serve documents in a legal proceeding, we have certain officers who are authorised to accept documents on behalf of the Commissioner of State Revenue.
Call 1300 300 734 to arrange a time to serve legal documents on an officer delegated to accept service on the Commissioner’s behalf.