Contact us about fines and infringements

On this page:

We can’t offer leniency on a camera-detected fine based on a good driving record or because of financial hardship. Read more

Phone

Our office hours are 8.00am to 5.00pm (AEST), Monday to Friday (excluding public holidays).

Before we give you any information, you will be asked to confirm your identity.

If you are calling on behalf of an organisation you will also need to hold a valid position title (e.g. director, manager, CEO, CFO).

If you are overseas, call us on +61 7 3013 4545.

The Queensland Government offers interpreter services for non-English speaking callers. This service is available 24/7.

Calling from within Australia
Call 1800 512 451 and ask for an interpreter in your preferred language.

Calling from overseas
Call us on +61 7 3022 6100 and ask for an interpreter in your preferred language.

Use this form to send us an email.

Thank you. Someone from our team will contact you.

Queensland Revenue Office
Fines
GPO Box 1447
Brisbane QLD 4001

To ensure timely delivery and processing of documents and payments, check that you’ve used the correct postal address.

Courier deliveries

Couriers must deliver all items to Compu-Stor.

Address packages to:

Queensland Revenue Office
Fines
Contact name (if known)
GPO Box 1447
C/o Compu-Stor
61 Beal Street
Meadowbrook QLD 4131

We cannot accept documents in person. See the payment options for fines.

You might want to give us feedback on our service.

We welcome feedback on the service we provide. For:

compliments, use the online form
complaints, use the online form or download a complaint form to email or post to us.

Read about how we handle complaints.