About fines in Queensland
We administer and manage certain fines, for example:
-
- camera-detected offences (e.g. red light, speed, seatbelt and mobile phone)
- failure to comply with demand notices for overdue tolls.
Fines (or infringement notices) are issued by post or email.
When you receive a fine, you have 28 days from the date of issue to:
- pay it in full or set up a payment plan
- transfer it to someone else
- dispute it in court.
Don’t delay—you need to allow time for your payment or documents to reach us by the due date. Use the My account service to manage your fines, registrations and licences. You can also use this service to sign up to receive email reminders for your unpaid fines.
Pay your fine or set up payment plan
You have 28 days from the issue date shown on the fine or infringement to:
- pay it in full
or - set up a payment plan (if your fine is $200 or more).
If your fine amount is $200 or more, you can choose to pay it off over time as part of a payment plan.
To set up a payment plan, you need to make a first payment of at least $60 within 28 days of the issue date shown on the notice.
After you’ve set up your payment plan, the State Penalties Enforcement Registry (SPER) will send you a letter within 7–10 days telling you when your voluntary instalment plan payments are due. The letter will have your client ID that you can use to log in to SPER online to check your payment plan.
Read more about how to pay a fine and payment plans.
Transfer your fine
If someone else was driving a vehicle registered to you or you were driving a vehicle registered to someone else when an offence was committed, you can request to transfer the fine to the responsible person (i.e. nominate another driver).
You have 28 days from the date of the fine or infringement notice to transfer the fine.
Not all fines can be transferred (e.g. handwritten fines). Read more about transferring fines.
To nominate another person for a camera-detected infringement issued to your company or organisation, you must hold a valid position title (i.e. director, manager, company secretary).
The standard processing time for a driver nomination is 14 days from the day we receive it.
Do not pay the fine if you have submitted a driver nomination.
If you opted in for e-reminders from the Department of Transport and Main Roads, you will receive a payment reminder a few days before the due date for infringement notices in your name. These messages are automatically generated and may still be sent if a driver nomination has not yet been processed.
If your nomination is accepted:
- your infringement will be withdrawn
- a confirmation will be sent to you via post or email
- the person you nominated will receive a new infringement notice.
Dispute your fine
If you disagree with your fine, you can dispute it in court. You have 28 days from the date of the infringement notice to request this.
However, if you have queries, you can send us an email using our online form first.
We’ll review the information you provided and advise you of the outcome.
If you’re dissatisfied with the outcome, you can dispute the fine in court.
Overdue fines
If you don’t finalise your fine by the due date, it may be referred to the State Penalties Enforcement Registry (SPER) for collection. You’ll be sent an enforcement order that includes a SPER fee, which will be added to the original fine. If you don’t pay the order by the due date, enforcement action (e.g. licence suspension, wheel clamping) may be taken.
Learn more about SPER.
Check fines and photos and update details
It’s your responsibility to let government agencies know when your address details change.
Use Transport and Main Road’s change my address service to update your residential and postal addresses.
If you have been issued a camera-detected offence, you can log in to My account to:
- find the fine or infringement notice
- see the photo.
Follow these steps for fines issued to individuals.
- Go to My account and log in using the Login with TMR option.
- Enter your details.
- Enter the access code that will be sent to your email account.
Your most recent infringement will be shown under Current infringements.
- Click the arrow beside the infringement to find links to view the:
- infringement notice
- offence images.
Follow these steps for fines issued to companies or organisations.
- Go to My account and log in using the Login with TMR option.
- Enter your details.
- Enter the access code that will be sent to your email account.
- Click the arrow beside Infringement not listed here?
- Under For fines issued to a company, select the link for the action you’d like to take.
- Enter the infringement notice number and the company’s customer reference number.
Once you have loaded the infringement, you’ll be able to view the photos.
- Scroll to the bottom of the infringement details.
- Click View offence images.
When you select View offence images, an image gallery will pop up. (You may need to allow pop-ups.)
To see an image more clearly:
- on a mobile phone, save the image to your phone. Then open from your photos or gallery and zoom to enlarge.
- on a computer, right-click on the image and select Open image in new tab. Then zoom to enlarge.
If you need a copy of a ticket that was issued by email or text message (e-ticket), you can request a copy of the original from the Queensland Police Service.
This service is not available for camera-detected or handwritten fines.
Who to contact
Contact us if you have a query about:
- your fine before its due date
- an enforcement order from SPER.
Also consider…
- Find out about fines and enforcement.
- Learn about overdue fines and SPER.
- See how to check if an infringement notice email is legitimate.
- Read about demerit points.