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Queensland Government - Queensland Revenue Office
Queensland Government - Queensland Revenue Office
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Fines and infringements

We administer and manage fines for camera-detected offences, fines issued in person and fines for failing to pay overdue tolls.

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Latest news announcements

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Disaster relief—Cyclone Alfred
We're ready to help if you're experiencing financial hardship resulting from Cyclone Alfred.
11 March 2025
Payroll tax and duties public rulings and practice direction updates
The Commissioner has updated payroll tax and duties public rulings and practice directions. See the updated rulings and direction.
3 March 2025
Legislation changes for transfer duty and payroll tax
The Revenue Legislation Amendment Bill 2024 was passed yesterday and will become law upon royal assent. It will make changes to transfer duty and payroll tax.
21 February 2025
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Online services

Frequently asked questions

We can’t offer leniency on a camera-detected fine based on a good driving record or because you’ve never had a ticket before.

Disobeying the posted speed limit or failing to stop at a red light are considered life-endangering offences.

If you believe your circumstances supported an extraordinary emergency, you can send us an email using our online form with the details of the infringement. You’ll need to supply evidence such as:

  • nature of illness
  • name and address of doctor who administered treatment
  • date and time treatment was administered
  • circumstances that support a sudden or extraordinary emergency.

You should contact us with this information straightaway—don’t wait until the payment due date.

We’ll review your information and reply.

If you have lost your infringement notice or didn’t receive it in the mail, you can find it by logging into My account.

Don’t forget: you must tell the Department of Transport and Main Roads (TMR) within 14 days if you change your name or address.

Learn how to:

Contact your local council for parking and pet registration fines.

The photo you receive with your fine may look strange because some speed and red-light cameras use infrared flash technology.

This can affect how colours are captured but improves number plate legibility.

At night, images may appear black and white, while daytime images might look less vibrant.

This is normal and happens because infrared technology enhances clarity and legibility, not colour accuracy.

Read more about red-light and speed cameras.

If you disagree with your camera-detected fine, you can send us an email enquiry using our online form. You’ll need to provide any evidence or information to support your claim.

We’ll review the infringement notice and advise you of the outcome. If you’re dissatisfied with the outcome, you can dispute the fine in court.

To dispute a fine issued on the spot by the Queensland Police Service (i.e. infringement notices that start with Q or A), contact the QPS station that issued the notice.

For other fines—that weren’t captured by a camera (e.g. council parking, pet registration)—check the notice for who to contact.