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Queensland Government - Queensland Revenue Office
Queensland Government - Queensland Revenue Office

Insurance duty reassessments

Find out about how to have your insurance duty liability reassessed.

On this page:

    If you have made an error in lodging an insurance duty return or insurance duty statement, you can apply for a reassessment. You must not make adjustments in future returns to compensate for an error.

    If you’ve already paid insurance duty and believe that you were eligible for an exemption, contact us to apply for the exemption. If the exemption is granted, we will issue an insurance duty reassessment and refund.

    You can send your reassessment request or exemption application to us. You should include all supporting evidence and original assessment details with your application.

    There are 2 ways you can request a reassessment:

    If you are an approved exempt charitable institution or not-for-profit community organisation and you are seeking a refund of the insurance duty you have paid on your premium, you will need to contact your insurer.

    If the reassessment decreases your liability and you have overpaid, we will apply the overpayment to any outstanding liabilities you have, then refund any remaining amount to you.

    If you have shown the correct amount in your lodged return but have accidentally overpaid, you can request the refund of the overpayment by emailing insuranceduty@treasury.qld.gov.au. Make sure to include:

    • your client details
    • the reason for the overpayment
    • the return period in which you overpaid insurance duty.

    If you have no outstanding liabilities and a refund is due, we may:

    You have up to 5 years from the date of the overpayment to request a reassessment.

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    Last updated: 26 May 2026