Contact SPER
Contact us about SPER enforcement orders and voluntary payment plans for fines. We can also help if you’re having trouble with payments or need to update your details with us.
Our office hours are 8.00am to 5.00pm (AEST), Monday to Friday (excluding public holidays).
Phone
Call 1300 365 635 during office hours.
Before we give you any information about your debt, you will be asked to confirm your identity, so please have this information handy:
- party ID (found on your SPER notice)
- your driver licence number (if applicable)
- any information about your debt.
If you are overseas, call us on +61 7 3013 4500.
Do you need help with:
Use this form to send us an email.
If you are asking a question on behalf of someone else, they will need to complete an authority to act form before we can respond to you.
The Registrar
SPER
GPO Box 1387
BRISBANE QLD 4001
All our mail is screened by Iron Mountain. This involves:
- visual assessment to identify suspicious articles
- an X-ray to detect harmful materials.
Screening is safe for magnetic tape and high-speed film up to ISO 1600 (33 DIN).
The screening process does not affect mail delivery times. Mail should be addressed to the correct postal address to ensure timely delivery and processing of documents and payments.
Courier deliveries
Couriers must deliver all items to Iron Mountain.
Address packages to:
SPER
Contact name (if known)
GPO Box 1387
C/– Iron Mountain
3 Balaclava Street
Woolloongabba QLD 4102
We cannot accept documents in person. See the payment options for SPER debts .
In person
Payments, enquiries and applications can be made at your nearest magistrates court or QGAP office.
Enforcement orders, instalment plans or other notices containing the Australia Post symbol and barcode can be paid at any Australia Post office.
Also consider…
- Read about how we handle complaints.