Contact us

Use this form to send us an email.

We aim to reply to online enquiries within 7 to 10 days.

Call 1300 300 734 (or +61 7 3013 4510 from outside Australia) during office hours for enquiries about:

• making a payment
• payment plans and debt management
• duties (transfer duty or stamp duty, insurance duty, vehicle registration duty)
• payroll tax
• land tax and clearance certificates
• home buyer grants and concessions
• mining and petroleum
• betting tax
• QRO Online.

Have your QRO client number handy when calling so that we can better help you.

All our mail is screened by Iron Mountain. This involves:

• visual assessment to identify suspicious articles
• an X-ray to detect harmful materials.

Screening is safe for magnetic tape and high-speed film up to ISO 1600 (33 DIN).

The screening process does not affect mail delivery times. Mail should be addressed to the correct postal address to ensure timely delivery and processing of documents and payments.

Courier deliveries

Couriers must deliver all items to Iron Mountain.

Address packages to:

Queensland Revenue Office
Contact name (if known)
Business area (e.g. Duties, Royalties, Payroll tax, Land tax)
PO box number for the business area
C/– Iron Mountain
3 Balaclava Street
Woolloongabba QLD 4102

We cannot accept payments or documents in person. See our payment options.

Use this form to send us an email.

Call 1300 360 610 (or +61 7 3013 4545 from outside Australia) during office hours.

Fines Administration
GPO Box 1447
Brisbane  QLD  4001

All our mail is screened by Iron Mountain. This involves:

• visual assessment to identify suspicious articles
• an X-ray to detect harmful materials.

Screening is safe for magnetic tape and high-speed film up to ISO 1600 (33 DIN).

The screening process does not affect mail delivery times. Mail should be addressed to the correct postal address to ensure timely delivery and processing of documents and payments.

Courier deliveries

Couriers must deliver all items to Iron Mountain.

Address packages to:

Fines Administration
Contact name (if known)
GPO Box 1447
C/– Iron Mountain
3 Balaclava Street
Woolloongabba QLD 4102

We cannot accept documents in person. See the payment options for fines.

Use this form to send us an email.

If you are asking a question on behalf of someone else, they will need to complete an authority to act form before we can respond to you.

Call 1300 365 635 (or +61 7 3013 4500 from outside Australia) during office hours.

Before we give you any information about your debt, you will be asked to confirm your identity, so please have this information handy:

• party ID (found on your SPER notice)
• your driver licence number (if applicable)
• any information about your debt.

The Registrar
SPER
GPO Box 1387
BRISBANE QLD 4001

All our mail is screened by Iron Mountain. This involves:

• visual assessment to identify suspicious articles
• an X-ray to detect harmful materials.

Screening is safe for magnetic tape and high-speed film up to ISO 1600 (33 DIN).

The screening process does not affect mail delivery times. Mail should be addressed to the correct postal address to ensure timely delivery and processing of documents and payments.

Courier deliveries

Couriers must deliver all items to Iron Mountain.

Address packages to:

SPER
Contact name (if known)
GPO Box 1387
C/– Iron Mountain
3 Balaclava Street
Woolloongabba QLD 4102

We cannot accept documents in person. See the payment options for SPER debts.

Payments, enquiries and applications can be made at your nearest magistrates court or QGAP office.

Enforcement orders, instalment plans or other notices containing the Australia Post symbol and barcode can be paid at any Australia Post office.

We welcome feedback on the service we provide. For:

• compliments, use the online form
• complaints, use the online form or download a complaint form to email or post to us.

Read about how we handle complaints.

If you think somebody is not complying with state law or claiming a first home buyer grant when they are not eligible, you can report it.

The information you supply is confidential.

A voluntary disclosure is when you tell us in writing that you’ve failed to comply with an obligation under a tax law.

If you contact us to make a voluntary disclosure before we investigate, you might avoid penalty tax.

You can call us on 1300 300 734 or send us an email.

If you need to serve documents in a legal proceeding, we have certain officers who are authorised to accept documents on behalf of the Commissioner of State Revenue.

Call 1300 300 734 to arrange a time to serve legal documents on an officer delegated to accept service on the Commissioner’s behalf.