Update contact details in QRO Online
Keep your contact details up to date, including your preferred mailing address.
We send correspondence to your email, service or mailing address.
For royalty accounts, we use the operation-level email address recorded in your return form.
Quick-access accounts
Follow these steps if you’re updating individual contact details.
- Log in to QRO Online.
- Select Update my personal details.
- Amend your information and click Update.
Full-access accounts
Follow these steps to update your details.
- Log in to QRO Online.
- Select:
- My land, Royalty or Payroll tax for a personal account
- View accounts for a company or trust account and select the client to be updated.
- Select Manage details from the side menu.
- Select the tab for the address you want to update, then Edit.
- Update your information and Save.
Royalty business address
- Tick the box if your business address is the same as the (default) mailing address.
- Otherwise, update your business address details.
Land tax service address
The service address is the one we use when we correspond with you. For example, the service address might be a post box but the residential address might be your street address. If you created a full-access account:
- Tick the box if your service address is the same as your residential address.
- Otherwise, update your service address details.
To receive assessment notices in QRO Online instead of by post:
- Go to Manage details within QRO online and select Land tax service address.
- Select Email address and enter your details.
- Go to Assessments in the side menu and select I agree.
We’ll send you an email when your notice is ready to download.
Make sure you keep your contact details up to date. It’s also a good idea to:
- add @treasury.qld.gov.au to your email program’s safe senders list so that our emails to you don’t end up in your email junk folder
- set a reminder in your personal calendar to log in to QRO Online in July each year to check your details.
Also consider…
- Learn how to update your bank details in QRO Online.
- Find out how to give another person access to a QRO Online account.