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Queensland Government - Queensland Revenue Office
Queensland Government - Queensland Revenue Office

How to enter data in transactions in QRO Online

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    Entering information into QRO Online the right way can avoid potential penalties or interest, as well as save time and administrative cost. These guidelines will help you to get it right before you lodge any returns or transactions.

    Date format

    Use the pop-up calendar or enter the date as ddmmyyyy.


    When entering a name in QRO Online, both a surname and first name are mandatory.

    Enter the client name exactly as written in the client’s documents (using upper and lower case).

    If your client uses 1 name only (e.g. no first name) or another variation, you’ll need to call us on 1300 132 685 for instructions on how to enter their details in QRO Online.

    Correct Incorrect
    O’Neill ONEILL or O Neill
    Smith-Carlyle SMITH-CARLYLE or Smith Carlyle
    d’Silvia D Silvia or D’SILVIA

    Each party to the transaction must be entered separately, even if there is more than one person with the same surname.

    Correct Incorrect
    First name
    Last name
    First name
    James and Lauren
    First name
    Last name
    Last name

    You must include all available information (this includes the client’s full middle name, not just their initials).

    Correct Incorrect
    First name
    Middle name
    Last name
    First name
    Middle name
    Last name

    Personal representatives

    If a transferor is acting for someone else, note this in the Last name field:

    • First name—John
    • Middle name—William
    • Last name—Brown as personal representative

    Trustees or trading entities

    Private persons as trustees

    Enter the trust name in the Trust name field, and the full name of the trustees in the Trustees field:

    • Trust name—The Smith Trust
    • Trustees—Tom William Brown

    Private persons as trading entities

    Enter the proprietor’s full name (as for an individual):

    • First name—Samuel
    • Last name—Pearson

    If the client is an individual, you must provide their date of birth. You don’t need to enter the name of the trading entity in the transferee details section. Enter the trading name in the Detailed property description field if it relates to a transfer of business assets.


    Enter the company name exactly as written in the client’s documents (using upper and lower case) and provide the ACN. You can use the following abbreviations:

    • ATF—as trustee for
    • Ltd—Limited
    • Pty Ltd—Proprietary Limited.

    Addresses, lots and plans

    Street addresses

    Enter street names in full using sentence case. Enter suburbs or towns in full using capitals. For example:

    • Road not Rd
    • Street not St
    • BRISBANE not Brisbane or BNE.

    Postal addresses

    Use the PO Box field for post office box numbers only. Enter other addresses in the Street field.

    Enter suburbs or towns in full using capitals. For example:

    GPO Box 4300
    Locked Mail Bag 56A

    Lots and plans

    If the property is a single lot, enter the lot number in the Lot from field.

    Use the Lot to field only when entering multiple consecutive lots on the same plan.

    Also consider…

    Last updated: 16 March 2023