How to enter data in transactions in QRO Online

Enter information into QRO Online the right way the first time to avoid potential delays in settlement.

Date format

Use the pop-up calendar or enter the date as ddmmyyyy.

Names

When entering a name in QRO Online for an individual, both a surname and first name are mandatory.

Enter the client’s legal name in upper case. This will reduce the risk of data-matching errors before settlement.

If your client has only 1 name (e.g. no first name or surname), you’ll need to call us on 1300 132 685 for instructions on how to enter their details in QRO Online. Your transaction will be out of scope for eConveyancing.

Correct	Incorrect
O’NEILL	ONEILL or O Neill
SMITH-CARLYLE	Smith-Carlyle or Smith Carlyle
D’SILVIA	D Silvia or d’Silvia
MCKENZIE	McKenzie

Each party to the transaction must be entered separately, even if there is more than one person with the same surname.

Correct	Incorrect
First name JAMES Last name SMITH	First name James and Lauren
First name LAUREN Last name SMITH	Last name Smith

You must include all available information (this includes the client’s full middle name, not just their initials).

Correct	Incorrect
First name MARY Middle name JANE Last name SMITH	First name Mary Middle name J Last name Smith

Personal representatives

If a transferor is acting for someone else, note this in the Last name field:

• First name—JOHN
• Middle name—WILLIAM
• Last name—BROWN AS PERSONAL REPRESENTATIVE

Trustees or trading entities

Private persons as trustees

Enter the trust name in the Trust name field, and the full name of the trustees in the Trustees field:

• Trust name—THE SMITH TRUST
• Trustees—TOM WILLIAM BROWN

Private persons as trading entities

Enter the proprietor’s full name (as for an individual):

• First name—SAMUEL
• Last name—PEARSON

If the client is an individual, you must provide their date of birth. You don’t need to enter the name of the trading entity in the transferee details section. Enter the trading name in the Detailed property description field if it relates to a transfer of business assets.

Companies

Enter the company name in upper case, using the official legal name. For example, if ‘Limited’ is abbreviated in the legal name as ‘Ltd’, it should be abbreviated in QRO Online.

Enter the Australian company number in the ACN field, not in the Name field.

Addresses, lots and plans

Street addresses

Enter street names in full using sentence case. Enter suburbs or towns in full using upper case. For example:

• Road not Rd
• Street not St
• BRISBANE not Brisbane or BNE.

Lots and plans

If the property is a single lot, enter the lot number in the Lot from field.

Use the Lot to field only when entering multiple consecutive lots on the same plan.

If a lot used letters and not numbers, you’ll need to call us on 1300 132 685 for instructions.

Also consider…

• See how to lodge transfer duty transactions in QRO Online.