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Queensland Government - Queensland Revenue Office
Queensland Government - Queensland Revenue Office

How to lodge and correct errors in mental health levy final returns

This tutorial will help you lodge a mental health levy final return using QRO Online.

Only the designated group employer (DGE) needs to lodge a mental health levy final return if a grouped employer has had a change of status during a financial year. A separate payroll tax final return must be lodged by the grouped employer that had the change of status.

Before you begin, ensure that your contact details are correct. Learn how to update contact details in QRO Online.

  1. Log in to QRO Online.
  2. Select View accounts to select the client number you are lodging the final return for.
  3. Go to Returns located on the left-hand side menu.
  4. Select Lodge final returns located in the right-hand corner.

A pop-up window will open with details on when a final return applies.

  1. Select Create final to open the final return.

  1. Enter a date in the End Date field.
    For example, if you are part of a group from 1 July and cease to be a group member on 22 January, the period for the final return will be 1 July to 21 January.
  2. Select Mental health levy final when asked what type of final return you are lodging.
  3. Select Save as draft at any time to save your data.
    This will generate the transaction number (which will also be your payment reference number).
  4. Select Exit if you do not want to lodge the final return.
  5. Click Next to continue.

  1. Select Add group member details and enter the ABN of the group member(s) that underwent the status change. If you underwent the status change, enter your own details.
  2. Select a final reason from the drop-down menu.
  3. Click Save.
  4. Enter the Total Queensland taxable wages for all group members and Total interstate taxable wages for all group members (including your wages as the DGE).
  5. Enter the levy amount paid by your group members in their periodic returns in the Less periodic amounts paid by your group members field. (This does not include any periodic levy amounts paid by you in your periodic returns.)

If the end date of your final return is part-way through a period that has been submitted, you will be asked to split the liability between return periods.

  1. Click Next to continue.

This section shows the mental health levy calculation and total amount payable.

  • Mental health levy liability/credit is the final levy liability or credit.
  • Unpaid tax interest (UTI) is the amount of interest if the return is lodged late.
  • Payments/credits received is the amount on the account for the final return period.
  • Total amount payable is the payable amount for the final return.

Bank details

The first time a return has a credit, you have the option to have it refunded to your bank account (if approved).

  • Select Yes and enter your bank account details.
  • Select No to have a refund cheque sent to your postal address.
  • Click Next to continue.

Enter your personal details. The fields marked with an asterisk (*) are mandatory.

  1. As an authorised lodger, you must declare that the information provided is true and correct.
  2. Select Save as draft if you want to save the return as a draft.
  3. To review the information entered into the return so far, select Review.
  4. Select Edit if you need to update a section.
  5. To print a summary of the information entered in the return, select Review and select the print icon located at the top-right corner.
  6. Select Submit to lodge your final return.

If you have an error on the form, it will be shown as an exclamation mark at the top right corner of the screen.

  1. If there are no errors, select Submit to lodge the return.

A confirmation window will display when your final return has been submitted successfully.


If you have recorded your bank details in QRO Online for direct debit, you can go to the Payment section. Otherwise, select Exit to close the confirmation. You can also use one of our other payment options.

If paying by cheque, you need to send this confirmation page with your payment.

How to correct errors

To correct errors in a mental health levy final return (for a reassessment), send an email with your client number and revised wages information to

Also consider…

Last updated: 23 August 2023